This product was sold by a third party. Do not push the guide in so tightly that it binds against the paper. Review the Cause and Prevention sections at the end of this document to check other possibilities. But there does not appear to be any version of HP Scan software available for When I use it as a printer, it functions perfectly.

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If the issue is resolved, there is no need to continue troubleshooting. Modify your browser’s settings to allow Javascript to execute.

See your browser’s documentation for specific instructions. If the product does not complete cartridge alignment, it will print a cartridge alignment sheet every time you turn on the product. The Check Paper light. Thank you for 13115xi patience.

HP PSC 1315 All-in-One Printer User Guides

Thus, the warranty has been removed from this product. Please try again shortly. Jan 15, Locate the pick roller on the left side of the product below and behind the paper feed roller. When I use it as a printer, it functions perfectly.

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My HP xi All in One is recognized as … – Apple Community

Print a self-test report Print a self-test report. As for the Scan button not working, the following is documented by HP Scanning to 1315xii computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. This page requires Javascript.

Remove the new cartridge from its packaging, and then pull the pink pull tab to remove the plastic tape. Unable to determine warranty status. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper.

Javascript is disabled in this browser. The paper might not have been loaded far enough into the product. The Virtual Agent is currently unavailable. Europe, Middle East, Africa. The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem.

HP PSC 1315, 1315v, 1315xi, and 1315s All-in-One Printers – Troubleshooting Scanning Problems

Without turning off the product, disconnect the power cord from the back of the product. Doing so can cause bad electrical connections, clogged ink nozzles, or poor print quality. Reload paper that has been in the photo tray for a time. The alignment page prints.

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Posted on Jan 15, Issue The error message ‘ Out of Paper ‘ displays on the computer. If the document does not printcontinue with the next solution. Javascript is disabled in this browser. Wait for the product to complete a job or to display an ‘ Out of paper ‘ message before reloading paper. Question marked as Solved User profile for user: So unless someone else has some workaround, oone seems that you won’t be able to scan with this model of HP.

Even small pieces ohe paper can cause paper feed issues.

If the alignment page does not print automatically, follow these steps to print one manually:.